Innovations in the hotel industry

Turističko Poslovanje

Jovičić-Vuković Ana¹  Gagić Snježana² 

[1] Visoka poslovna škola strukovnih studija, Novi Sad;Visoka škola za menadžment i poslovne komunikacije, Sremski Karlovci;

关键词: innovations;    hotel business;    classification of innovations;   

DOI  :  10.5937/TurPos1719027J

来源: DOAJ

【 摘 要 】

The company's ability to innovate and utilise the advantages of innovations is the decisive factor of the survival of hotel companies in today's turbulent and unstable business environment. Modern guests expect their needs to be fulfilled as well as to exceed their expectations which is possible only if there is a continuous improvement of the offer and all activities. The aim of the paper is to point out to the importance of innovations in modern hotel business practice, point out to different ways of defining and classifying innovations as well as to show examples of the best practices in terms of introducing innovations to the hotel business.

【 授权许可】

Unknown