Assessment of Satisfaction with Pharmacist-Administered COVID-19 Vaccinations in France: PharmaCoVax

Vaccines

Marie Cavillon¹  Arthur Piraux²  Sébastien Faure²  Aline Ramond-Roquin³ 

[1] K.Stat Consulting, F-75014 Paris, France;University of Angers, Inserm, CNRS, MINT, SFR ICAT, F-49000 Angers, France;University of Angers, Univ Rennes, EHESP, Inserm, IRSET-ESTER, SFR ICAT, F-49000 Angers, France;

关键词: COVID-19 vaccine;    vaccination;    pharmacist;    prevention;    primary healthcare;   

DOI  :  10.3390/vaccines10030440

来源: DOAJ

【 摘 要 】

Background: COVID-19 vaccines are among the most effective measures to reduce serious illness and death from infection with the highly contagious SARS-CoV-2 virus. To improve vaccine accessibility, pharmacists in France have been authorized to administer COVID-19 vaccinations since March 2021. This study aims to assess satisfaction among French people receiving their COVID-19 vaccination from a community pharmacist. Methodology: The PharmaCoVax study was conducted in French community pharmacies from 16 March to 30 June 2021. Interested pharmacists completed an online participation form, giving them access to the self-administered questionnaire. People receiving a pharmacist-administered COVID-19 vaccination completed this questionnaire in the pharmacy. Results: Among the 442 pharmacists involved, 123 actively participated in the study. Overall, 5733 completed questionnaires were analyzed. A proportion of 59% (n = 3388) of those who received a pharmacist-administered COVID-19 vaccination had previously received their influenza vaccination, most often in the same pharmacy (n = 1744). Only 24% (n = 1370) of people visiting a pharmacy had tried to obtain their COVID-19 vaccination elsewhere. Satisfaction was excellent with a rating of 4.92 out of 5.00, and the net promoter score was 93. Conclusions: The pharmacist-administered COVID-19 vaccination service was overwhelmingly appreciated by users. The trust placed in pharmacists may explain the desire to have them perform additional vaccinations.

【 授权许可】

Unknown