Process-based modelling of the information systems resistance phenomenon

RAE: Revista de Administração de Empresas

Atila Alves Indalecio¹  Luiz Antonio Joia² 

[1] Fundação Getulio Vargas, Escola Brasileira de Administração Pública e de Empresas - Rio de Janeiro - RJ, Brazil -Universidade Severino Sombra - Vassouras - RJ, Brazil;Fundação Getulio Vargas, Escola Brasileira de Administração Pública e de Empresas - Rio de Janeiro - RJ, Brazil ;

关键词: Information systems resistance;    information system;    information systems resistance process;    information technology;    model;   

DOI  :  

来源: DOAJ

【 摘 要 】

This article aims to propose a process-based modelling of the Information Systems resistance phenomenon. Accordingly, we wrote a literature review to categorize the main points set forth by the extant scientific texts relating to the process taxonomy: input, output, players, and the resistance phenomenon. Based on the modelling, this article provides theoretical implications in terms of improving the understanding of the phenomenon among academicians as well as practical and managerial suggestions related to its mitigation.

【 授权许可】

Unknown