Quality Management Practices of Food Manufacturers: A Comparative Study between Small, Medium and Large Companies in Malaysia

Sustainability

Mohammad Nurunnabi¹  RabeiRaad Ali²  SalamaA. Mostafa²  LimHui Chin³  Ng Kim-Soon³  Umashankar Subramaniam⁴  NallapaneniManoj Kumar⁵ 

[1] Business, Society and Environment Lab (BSE), College of Business Administration, Prince Sultan University, Riyadh 11586, Saudi Arabia;Faculty of Computer Science and Information Technology, University Tun Hussein Onn Malaysia, Johor 86400, Malaysia;Faculty of Technology Management and Business, University Tun Hussein Onn Malaysia, Johor 86400, Malaysia;Renewable Energy Laboratory, College of Engineering, Prince Sultan University, Riyadh 11586, Saudi Arabia;School of Energy and Environment, City University of Hong Kong, Kowloon, Hong Kong;

关键词: quality management (QM);    quality management practices (QMP);    international organization for standardization (IOS);    good manufacturing practices (GMP);    hazard analysis critical control points (HACCP);   

DOI  :  10.3390/su12187725

来源: DOAJ

【 摘 要 】

Quality management (QM) has been intensively studied from the perspective of quality management practices (QMP) and market performance in the food manufacturing industry. However, in Asian countries, studies as regards to the sizes of food manufacturing companies are being neglected. Hence, this quantitative study investigates several aspects and focuses on the extent and level of QMP implementation among small, medium, and large food manufacturing companies in Malaysia. A survey questionnaire has been used to collect the data. In general, the results show that the components and types of QMP have the highest impact on large companies and medium companies than the smallest companies. It was found that QMP significantly related to the operational performance and market performance of the food manufacturing companies in Malaysia. Moreover, the verified QMP was particularly important to improve the effectiveness of resource control of small-sized and medium-sized enterprises. The outcome of this study serves as a framework to bring an understanding of QMP and promote continuous QM improvement means to the food manufacturing industries in Malaysia and other countries of the region.

【 授权许可】

Unknown