Graduate skills requirements for effective performance in the banking sector

Business: Theory and Practice

Elif Cicekli¹ 

[1] Department of Management, Faculty of Business, Istanbul Bilgi University Kazim Karabekir Cad. No: 2/13, 34060 Eyup, Istanbul, Turkey;

关键词: banking;    human resources;    skills;    new graduates;    managers;   

DOI  :  10.3846/btp.17.11127

来源: DOAJ

【 摘 要 】

This paper aimed to explore the graduate skills requirements in the banking sector. In-depth interviews were carried out with twenty-five managers in ten companies in the banking industry in Turkey. The results show that 40 percent of managers thought universities do not provide their graduates with the skills necessary to be successful in their jobs. Soft skills (i.e. communication, interpersonal relationship, and teamwork skills) are particularly sought after, and managers would also like to see more training in analytical thinking skills. Researchers are recommended to study the subject in different counties using quantitative methods. Based on results, bank executives are advised to communicate and collaborate with educators to make sure their needs are known and met. This paper filled the gap in research on the skills the banking sector needs in new graduates.

【 授权许可】

Unknown