On the Convergence of Collaborative and Social Economy: A Quality Model for the Combined Effects

Sustainability

Pierina Moreno Chacón¹  Frederic Marimon¹  RejinaM. Selvam¹ 

[1] Faculty of Economics and Management, Universitat Internacional de Catalunya, Carrer Inmaculada 22, 08017 Barcelona, Spain;

关键词: collaborative economy;    collaborative consumption;    platform economy;    sharing economy;    social economy;    quality;   

DOI  :  10.3390/su13041907

来源: DOAJ

【 摘 要 】

This article has two aims: the first is to propose a definition for social collaborative companies that encompasses their main characteristics, and once the companies to which we refer is settled, the second aim is to propose a quality model for social collaborative companies. These companies are of a particular type based on a collaborative business model and with a social focus as part of their mission. They employ a democratic style of governance, whether or not they are cooperatives, and operate through a platform in the collaborative environment. The quality model has three main categories: management, operations, and continuous improvement in a cyclical manner to ensure continuous improvement. The findings may be interesting for academics due to the fact that it is the first attempt to provide a quality model for these social collaborative companies and provide a conceptual framework for these organizations. Additionally, some managerial implications can be evident, such as when (i) the framework functions as a management guide for excellence, (ii) a tool for benchmarking, and (iii) a tool for internal and external communication.

【 授权许可】

Unknown