Services immatériels et relationnels : intensité du travail et santé

Activités

关键词: services;    service relationship;    immaterial service;    work intensity;    health;   

DOI  :  10.4000/activites.1567

来源: DOAJ

【 摘 要 】

Immaterial and relational services occupy an increasingly important place in economy and growth dynamics. This explains why private firms and public organizations are trying to rationalize them.Based on a characterization of immaterial economy, this paper illustrates the importance of time for regulating (behavioural adjustments) and of time intended for immaterial investments pertaining to regulating modes of workload intensity (training, reporting, evaluation…) as well as their impact on health.

【 授权许可】

Unknown