Development and Validation of Work Environment Services Scale (WESS)

Central European Management Journal

Patrick Harold Andrew¹  Kareem Jacqueline² 

[1] CMS Business School, Jain University, No.17, Seshadri Rd, Gandhi Nagar, Bengaluru, Karnataka 560009, India;School of Education, Christ University, Hosur Road, Bengaluru – 560029, Karnataka, India;

关键词: work environment;    service sector;    employee motivation;    scale development;    organizational behavior;    c38;   

DOI  :  10.7206/cemj.2658-0845.47

来源: DOAJ

【 摘 要 】

Purpose: This study presents a nine-factor, 32-item measure of work environment scale in the service sector. A healthy work environment is one in which employees trust the people they work for, have pride in what they do, and enjoy working with the people (Levering and Moskowitz, 2004).

【 授权许可】

Unknown