An overview of accessible Tourism information at Taman Mini Indonesia Indah Jakarta.

African Journal of Hospitality, Tourism and Leisure

Lestari, N.S¹  Wiastuti, R.D¹  Triana, I² 

[1] Hotel Management Department, Faculty of Economics and Communication Bina Nusantara University, Jakarta;Management Study Program, Binus Business School Bina Nusantara University, Jakarta;

关键词: tourism;    disabilities;    accessible information;    tourist destination;    Taman mini Indonesia Indah;   

DOI  :  

来源: DOAJ

【 摘 要 】

Currently tourism is one of the areas that have received special attention from the government. With many tourists, both local and foreign, visiting tourism areas in Indonesia, will likely always bring more income to the country. With more and more people traveling and most of them having special needs, such as the elderly, young children, pregnant women, people with permanent and temporary disabilities, it is important that tourism objects must be fulfilling the standard from UNWTO concerning the idea that tourism must be felt by everyone or what is known as 'Tourism for All', including information dissemination. In the tourism industry information can be a determinant factor whether a tourist who comes to a tourist destination will feel satisfied or not.Through the information, all things about attractions can be conveyed to prospective visitors or visitors. Therefore, this study aims to determine the extent to which Taman Mini Indonesia Indah implements accessible information for tourism. In this study using descriptive qualitative methods, the primary data was obtained through field research during the period of January-March 2019. The results obtained are an overall picture of the information available in each tourist attraction at Taman Mini Indonesia Indah which is explained into seven categories, namely: printed material, digital document, audiovisual content, websites, apps, cell-service terminals, and signage. The overall conclusion is that Taman Mini Indonesia Indah still needs to improve the accessible information made available for tourism according to desired standards so that it complies with the standards of the UNWTO. This is especially for the apps and self-service terminal categories. It is expected that if accessible information for tourism is increased, visitors to the Taman Mini Indonesia Indah will increase, especially the number of visitors from abroad and this is important for tourism sustainability.

【 授权许可】

Unknown