Services quality in emergency department of Nemazee Hospital: Using SERVQUAL model

Journal of Health Management & Informatics

Maryam Gholami¹  Marziye khojastefar²  Zahra Kavosi³ 

[1] Center for Development of Clinical Studies of Nemazee Hospital, Shiraz University of Medical Science, Shiraz, Iran;Center for Development of Clinical Studies of Nemazee Hospital, Shiraz, Iran;Health Management and Human Resources Research Center, School of Management and Medical Information Sciences, Shiraz University of Medical Sciences, Shiraz, Iran;

关键词: Management;    Quality of service;    Emergency department;    SERQUAL;    model;   

DOI  :  

来源: DOAJ

【 授权许可】

Unknown