A STRATEGIC MANAGEMENT MODEL FOR SERVICE ORGANIZATIONS

Business Excellence and Management

Andreea ZAMFIR¹ 

[1] The Bucharest University of Economic Studies, Bucharest, Romania ;

关键词: strategic management;    service organizations;    conceptual model;    knowledge-based society;    collaboration;    value co-creation;   

DOI  :  

来源: DOAJ

【 摘 要 】

This paper provides a knowledge-based strategic management of services model, with a view to emphasise an approach to gaining competitive advantage through knowledge, people and networking. The long-term evolution of the service organization is associated with the way in which the strategic management is practised.

【 授权许可】

Unknown