The impact of the traceability of the information systems on humanitarian logistics performance: Case study of Indonesian relief logistics services

Cogent Business & Management

Dwi Iryaning Handayani¹  Evan Lau²  Nika Tampi Safitri³  Ilyas Masudin³  Dian Palupi Restuputri³ 

[1] Universitas Panca Marga;University of Malaysia;University of Muhammadiyah Malang;

关键词: traceability;    technology adoption;    edi;    blockchain;    rfid;    humanitarian logistics;   

DOI  :  10.1080/23311975.2021.1906052

来源: DOAJ

【 摘 要 】

This article investigates the impact of traceability of the quality of the information system on humanitarian logistics performance. There are four variables studied, namely electronic data interchange (EDI) adoption, blockchain (BC) adoption, radio frequency identification (RFID) adoption, traceability of humanitarian logistics, and humanitarian logistics performance. This research was conducted to assess disaster logistics services in the implementation of service principles in humanitarian logistics. The conceptual model is modeled by introducing three information technologies as independent variables and the humanitarian traceability and logistics performance as dependent variables. The questionnaire was distributed to 96 respondents, and the data was processed using PLS-SEM 2.0. The results show that EDI adoption has no significant effect on the traceability of humanitarian logistics. In contrast, BC and RFID adoption has a significant effect on the traceability of humanitarian logistics. In addition, this study also shows that humanitarian logistics traceability has a significant impact on humanitarian logistics performance.

【 授权许可】

Unknown