Impacts of the spirit of initiative and identification with the organization on IT governance effectiveness perception in public organizations

REGE Revista de Gestão

Guilherme Costa Wiedenhöft¹  Josiane Brietzke Porto²  Edimara Mezzomo Luciano³ 

[1] Escola Politécnica, Pontificia Universidade Catolica do Rio Grande do Sul, Porto Alegre, Brazil;Escola Politécnica, Universidade do Vale do Rio dos Sinos, Sao Leopoldo, Brazil;Programa de Pós-Graduação em Administração, Pontificia Universidade Catolica do Rio Grande do Sul, Porto Alegre, Brazil;

关键词: Organizational citizenship behaviour (OCB);    Organizational behaviour;    IT governance;    Effectiveness;    Public organizations;    Partial least squares;   

DOI  :  10.1108/REGE-01-2018-0014

来源: DOAJ

【 摘 要 】

Purpose - The purpose of this paper is to address the process of organizational governance of IT resources, called IT governance (ITG), especially its behavioral approach. The organizational citizenship behavior (OCB) concept was used to understand the relationship between the behavioral dimensions and the perception of ITG effectiveness. The objective of this research is to identify if individuals’ behavior contributes to a greater perception of ITG effectiveness in public organizations. This is an exploratory and descriptive research with a quantitative approach. Design/methodology/approach - This was an exploratory and descriptive research with a quantitative approach. A survey with IT teams of public organizations in a Brazilian state was performed, and data were analyzed through partial least squares. A positive and significant relationship between the variables Spirit of Initiative (R2=0.2926) and Identification with the Organization (R2=0.1276), and the perception of ITG effectiveness was found. Findings - Results showed that when OCB levels are higher, ITG is more easily perceived as effective. This occurs because the predisposition to adopt ITG mechanisms increases the changes in the governance process, which are understood as significant by the organization. In addition, it is important to consider the impact of change on individuals, due to ITG adoption. This reinforces that ITG is not just about the IT department, but also refers to its adoption and use throughout the organization as a key resource for the implementation of public policies and for following governmental strategies. Research limitations/implications - The predictive capacity of the proposed relationship model requires a larger number of confirmatory studies. Its application is suggested in other federative units or in private organizations. Practical implications - OCB increases the predisposition to adopt ITG mechanisms, provided they understand that changes in the governance process are important to the organization. The change impact on individuals due to ITG adoption is also relevant, which shows that ITG is not only about the IT department, but also about IT adoption and its use throughout the organization. Originality/value -The paper helps understanding the behavioral effects on the effectiveness of the GTI, since the simple adoption of GTI mechanisms does not guarantee that they are effective in achieving its objective of responding to governmental demands.

【 授权许可】

Unknown