Development of a Measure of Informal Workplace Social Interactions

Frontiers in Psychology

article

Carolyn J. Winslow¹  Isaac E. Sabat²  Amanda J. Anderson³  Seth A. Kaplan⁴  Sarah J. Miller² 

[1] School of Public Health, University of California, United States;Department of Psychological and Brain Sciences, Texas A&M University, College Station, United States;Fors Marsh Group, United States;Department of Psychology, George Mason University, United States

关键词: social interaction;    scale development;    measurement;    organization;    workplace;   

DOI  :  10.3389/fpsyg.2019.02043

学科分类：社会科学、人文和艺术（综合）

来源: Frontiers

【 摘 要 】

A measure of informal, non-task-related workplace social interactions that captures both the frequency of interactions and the positive affect that can accompany such interactions was developed and validated. In two samples of employees ( N = 188 and N = 315, respectively), the factor structure, reliability, and incremental predictive validity of the newly developed measure were evaluated. Results support the anticipated two-factor structure, demonstrate strong psychometric properties, and reveal that the new measure explains additional variance in employee outcomes (job satisfaction and job-related positive affect). This newly developed, 16-item scale provides a psychometrically sound measure for researchers and organizations to use in assessing, and potentially improving, two dimensions of workplace social interactions.

【 授权许可】

CC BY