Why and When Do Good Soldiers Behave Unethically? Introducing Conservation of Resources Theory to Explain the Curvilinear Effects of Organizational Citizenship Behavior

Frontiers in Psychology

article

Fangfang Xu¹  Shiyong Xu²  Jinqiang Zhu³  Jinyi Zhou⁴  Bainan Zhang¹  Chunmeng Yang¹ 

[1] School of Labor and Human Resources, Renmin University of China;Center for Human Resource Development and Assessment, School of Labor and Human Resources, Renmin University of China;School of Management, Minzu University of China;Department of Business Administration, Donlinks School of Economics and Management, University of Science and Technology Beijing

关键词: organizational citizenship behavior;    citizenship fatigue;    perceived organizational support;    counterproductive work behavior;    conservation of resources theory;   

DOI  :  10.3389/fpsyg.2021.619657

学科分类：社会科学、人文和艺术（综合）

来源: Frontiers

【 摘 要 】

Previous research about organizational citizenship behavior (OCB) and counterproductive work behavior (CWB) has produced contradictory results. Drawing from the conservation of resources (COR) theory, the present study tries to explain the contradictory findings by examining the curvilinear relationship between OCB and CWB. Using data collected at three time points from 426 employees and 110 supervisors in Chinese companies, data analysis shows that OCB has an inverted U-shaped relationship with CWB. The results also demonstrate that citizenship fatigue mediates the relationship between OCB and CWB, perceived organizational support (POS) moderates the relationship between OCB and citizenship fatigue. In addition, POS moderates the mediating effect of citizenship fatigue in the inverted U-shaped curvilinear relationship between OCB and CWB. This mediating effect is stronger under conditions of low POS than high POS. The findings present a complementary explanation of the conflicting relationships between OCB and CWB.

【 授权许可】

CC BY