Predictive Validity of Interviewer Post-interview Notes on Candidates’ Job Outcomes: Evidence Using Text Data From a Leading Chinese IT Company

Frontiers in Psychology

article

Shanshi Liu¹  Yuanzheng Chang¹  Jianwu Jiang³  Haigang Ma⁴  Huaikang Zhou¹ 

[1] School of Business Administration, South China University of Technology;Business School, Guilin University of Technology;College of Management, Shenzhen University;Tencent Holdings Limited

关键词: selection interview;    structured interview;    text mining;    narrative comments;    job analysis;    career performance;   

DOI  :  10.3389/fpsyg.2020.522830

学科分类：社会科学、人文和艺术（综合）

来源: Frontiers

【 摘 要 】

Despite the popularity of the employment interview in the employee selection literature and organizational talent selection process, few have examined the comments interviewers give after each interview. This study investigated the predictability of the match between interviewer post-interview notes and radar charts from job analysis on the candidate’s later career performance using text mining techniques and data from one of the largest internet-based technology companies in China. A large sample of 7,650 interview candidates who passed the interviews and joined the company was obtained to show that the number of job-related capabilities interviewers mentioned in their notes was positively related to candidate’s job performance, the number of promotions, and negatively related to turnover. Moreover, the dimensions of the radar chart from job analysis covered in the interview moderated the predictability of interview post-interview notes. Our results indicated that a smaller number of radar chart dimensions by which interviewers assessed the candidates in the interview positively moderated candidates’ promotion for product development jobs, and negatively moderated turnover for technical jobs. The implications of these results for structured interview research in both theory and practice are discussed.

【 授权许可】

CC BY