Human Resource Management and Innovative Performance in Non-profit Hospitals: The Mediating Effect of Organizational Culture

Frontiers in Psychology

article

Julio C. Acosta-Prado¹  Oscar H. López-Montoya³  Carlos Sanchís-Pedregosa¹  Rodrigo A. Zárate-Torres⁵ 

[1] School of Business Sciences, Universidad del Pacífico;School of Accounting, Economic and Business Sciences, Universidad de Manizales;School of Administration, Universidad del Tolima;School of Economic and Business Sciences, Universidad de Sevilla;Colegio de Estudios Superiores de Administración

关键词: human resource management;    innovative performance;    organizational culture;    PLS-SEM;    non-profit hospitals;   

DOI  :  10.3389/fpsyg.2020.01422

学科分类：社会科学、人文和艺术（综合）

来源: Frontiers

【 摘 要 】

Literature suggests that human resources of non-profit hospitals (NPHs) present features that could potentially reach any expected organizational performance even when the attention to human resource management (HRM) are often low in non-profit organizations. Nowadays ambitious organizations strive to obtain a profitable performance that is also innovate and do it through building an organizational culture (OC), while for NPHs a positive culture is given by their human resources traits. However, there is not enough literature to understand how these three variables behave together. This study aims to explain the influence of HRM on IP mediated by OC. The research model was assessed through Partial Least Squares Structural Equation Modeling (PLS-SEM). The results support all the stated hypotheses. Both, HRM and OC are moderately strong predictors of IP, and OC mediates partially and in a complementary way the relationship between HRM on IP. An importance-performance map analysis (IPMA) was performed to expand the PLS-SEM results. The OC indicators show greater importance to explain IP, consequently, they are the most relevant indicators to initiate management actions by NPHs. The influence of HRM on IP represent an opportunity for NPH as it implies an affordable investment in comparison to the cost of technological solutions for enterprises.

【 授权许可】

CC BY