Communication Skills and Professional Practice: Does It Increase Self-Efficacy in Nurses?

Frontiers in Psychology

article

César Leal-Costa¹  Sonia Tirado González²  Antonio Jesús Ramos-Morcillo¹  María Ruzafa-Martínez¹  José Luis Díaz Agea⁴  Carlos Javier van-der Hofstadt Román² 

[1] Nursing Department, University of Murcia (UM);Instituto de Investigación Sanitaria y Biomédica de Alicante (ISABIAL);Health Psychology Department, Miguel Hernandez University (UMH);Nursing Department, Catholic University of Murcia (UCAM);Hospital Psychology Unit, University Hospital of Alicante

关键词: communication skills;    nursing professionals;    self-efficacy;    patient-focused model;    professional practice;   

DOI  :  10.3389/fpsyg.2020.01169

学科分类：社会科学、人文和艺术（综合）

来源: Frontiers

【 摘 要 】

The relationship between nurses and their patients is changing significantly, resulting in a patient-focused model. This work aims to contribute new knowledge about the effect of communication skills on perceived self-efficacy of nursing professionals. A cross-sectional descriptive study was conducted with a final sample consisting of 242 nurses. Different instruments that measured communication skills and the general and specific self-efficacy of nursing professionals were utilized. A positive and statistically significant correlation ( p < 0.01) between the communication skills and the perceived general and specific self-efficacy was obtained. Nursing professionals who have adequate communication skills feel more confident and more competent, fostering good interpersonal relationships with their patients, and therefore, their perceived general and specific self-efficacy improved as well. Teaching communication skills is important to help nurses cope with a broad range of stressors in their daily interactions with patients, increasing their perceived self-efficacy.

【 授权许可】

CC BY