Chatbot to improve learning punctuation in Spanish and to enhance open and flexible learning environments

International Journal of Educational Technology in Higher Education

Santiago Mengual-Andrés¹  Esteban Vázquez-Cano²  Eloy López-Meneses³ 

[1] Department of Comparative Education and History of Education, School of Philosophy and Education, University of Valencia, Valencia, Spain;Department of Didactics and School Organization, Faculty of Education, Universidad Nacional de Educación a Distancia (UNED), C/ Juan del Rosal, 14, 28040, Madrid, Spain;Department of Education and Social Psychology, Faculty of Social Sciences, University Pablo de Olavide, Sevilla, Spain;Dir. Ext. y Relaciones Internacionales, IICSE, University of Atacama, Atacama, Chile;

关键词: Chatbot;    Education;    Artificial intelligence;    Mobile learning;    Communication;    Virtual learning environments;   

DOI  :  10.1186/s41239-021-00269-8

来源: Springer

【 摘 要 】

The objective of this article is to analyze the didactic functionality of a chatbot to improve the results of the students of the National University of Distance Education (UNED / Spain) in accessing the university in the subject of Spanish Language. For this, a quasi-experimental experiment was designed, and a quantitative methodology was used through pretest and posttest in a control and experimental group in which the effectiveness of two teaching models was compared, one more traditional based on exercises written on paper and another based on interaction with a chatbot. Subsequently, the perception of the experimental group in an academic forum about the educational use of the chatbot was analyzed through text mining with tests of Latent Dirichlet Allocation (LDA), pairwise distance matrix and bigrams. The quantitative results showed that the students in the experimental group substantially improved the results compared to the students with a more traditional methodology (experimental group / mean: 32.1346 / control group / mean: 28.4706). Punctuation correctness has been improved mainly in the usage of comma, colon and periods in different syntactic patterns. Furthermore, the perception of the students in the experimental group showed that they positively value chatbots in their teaching–learning process in three dimensions: greater “support” and companionship in the learning process, as they perceive greater interactivity due to their conversational nature; greater “feedback” and interaction compared to the more traditional methodology and, lastly, they especially value the ease of use and the possibility of interacting and learning anywhere and anytime.

【 授权许可】

CC BY