Ambidexterity in Social Capital, Dynamic Capability, and SMEs’ Performance: Quadratic Effect of Dynamic Capability and Moderating Role of Market Orientation

Frontiers in Psychology

Ku-Ho Lin¹  Lijin Shao²  Hsin-Yi Yen³  Luanping Zhou⁴  Michael Yao-Ping Peng⁵  Muhammad Khalid Anser⁶ 

[1] Department of Business Administration, National Chung Hsing University, Taichung, Taiwan;Department of International Business, Fuzhou Melbourne Polytechnic, Fuzhou, China;Department of International Business, Providence University, Taichung, Taiwan;Research Center of Open Economics and Trade, Fuzhou University of International Studies and Trade, Fuzhou, China;School of Economics & Management, Foshan University, Foshan, China;School of Public Administration, Xi’an University of Architecture and Technology, Xi’an, China;

关键词: internal social capital;    external social capital;    ambidexterity;    dynamic capability;    market orientation;   

DOI  :  10.3389/fpsyg.2020.584969

来源: Frontiers

【 摘 要 】

The importance of organizational ambidexterity was stressed in different fields of management. This study was using a distinct method to measure the differences in the degree of ambidexterity to bridge the gap with the previous studies and to provide more insights in the successful management of exploitation and exploration. This study surveyed Taiwanese small and medium-sized enterprises (SMEs) to test the hypotheses. We issued 1000 questionnaires in total and received 234 valid ones. Results indicate exploitative and explorative capabilities exerting non-linear effect on performance. Likewise, ambidexterity and its interaction with market orientation have positive influence on firm performance. This study used structural equation modeling to analyze data, as this approach is known to be particularly advantageous for the exploratory nature of this study. We also used hierarchical regression analysis to test interaction and moderating effects. The study contributes to the literature in two ways. First, we offer a clearer understanding of the complete concept of social capital, including inter-firm and intra-firm social capital, and how contributes to improving and extending existing exploitative capabilities. Second, this study outlines how market orientation can have different effects on an ambidextrous strategy that is adopted to improve Taiwanese SMEs performance.

【 授权许可】

CC BY