The Effect of COVID-19 Pandemic on Service Sector Sustainability and Growth

Frontiers in Psychology

Shihui Xiang¹  Saad Rasool²  Yong Hang³  Tasawar Javed⁴  Alin Emanuel Artene⁵  Kamran Javid⁶ 

[1] Chinese Graduate School, Panyapiwat Institute of Management, Pak Kret, Thailand;College of Computer and Information Technology Engineering, Hohai University, Nanjing, China;College of Economics and Management, Jiangsu Maritime Institute, Nanjing, China;Department of Management Science, The Islamia University of Bahawalpur, Bahawalpur, Pakistan;Faculty of Management in Production and Transportation, Politehnica University of Timisoara, Timiṣoara, Romania;Research Center in Engineering and Management, Politehnica University of Timisoara, Timisoara, Romania;Information and Communication Engineering, Hohai University, Nanjing, China;

关键词: COVID-19 pandemic;    business sustainability;    economic growth;    service sector;    information technology;   

DOI  :  10.3389/fpsyg.2021.633597

来源: Frontiers

【 摘 要 】

Coronavirus disease (COVID-19) is having an unprecedented and unpredictable impact on the world's economy. The pandemic has driven the world toward adapting to the current circumstances regardless of the business, sector, or industry. The coronavirus epidemic (COVID19) has affected the global economy and service sector. The purpose of the current study is to assess the effect of COVID-19 on service sector growth and sustainability. Global sectors and industries are trying to anchor themselves amidst the pandemic. The study focuses on the sectors that are badly hit by the outbreak and discussed the strategies and responses different countries are taking to sustain their economies. This study concludes that the vital role of Information Technology and digitization supports the economies in their fight against the pandemic and helps them sustain themselves amid crises. This study also contributes to the body of literature by suggesting IT-based solutions for various industries to elevate effective responsiveness and avoid significant losses.

【 授权许可】

CC BY