Development of quality indicators to measure pre-hospital emergency medical services for road traffic injury

BMC Health Services Research

Ahmad Moosavi¹  Alireza Ghasemi Dastgerdi²  Hojatolah Gharaee³  Mohammad Mohseni⁴  Saber Azami-Aghdash⁵  Haleh Mousavi Isfahani⁶  Ghader Sadeghi⁷ 

[1] Department of Health and Community Medicine, Dezful University of Medical Sciences, Dezful, Iran;Disaster and Emergency Medical Management Center, Isfahan University of Medical Sciences, Isfahan, Iran;District Health Center of Hamadan City, Hamadan University of Medical Sciences, Hamadan, Iran;Health Management and Economics Research Center, Iran University of Medical Sciences, Tehran, Iran;Road Traffic Injury Research Center, Tabriz University of Medical Sciences, Tabriz, Iran;Tabriz Health Services Management Research Center, Health Management and Safety Promotion Research Institute, Tabriz University of Medical Sciences, Tabriz, Iran;School of Health Management and Information Sciences, Iran University of Medical Sciences, Tehran, Iran;Tabriz Health Services Management Research Center, Health Management and Safety Promotion Research Institute, Tabriz University of Medical Sciences, Tabriz, Iran;

关键词: Quality measurement indicators;    Pre-hospital;    Emergency care;    Road traffic injuries;   

DOI  :  10.1186/s12913-021-06238-1

来源: Springer

【 摘 要 】

sBackgroundPre-Hospital Emergency Care (PEC) is a fundamental property of prevention of Road Traffic Injuries (RTIs). Thus, this sector requires a system for evaluation and performance improvement. This study aimed to develop quality indicators to measure PEC for RTIs.MethodsFollowing the related literature review, 14 experts were interviewed through semi-structured interviews to identify Quality Measurement Indicators (QMIs). The extracted indicators were then categorized into three domains: structure, performance, and management. Finally, the identified QMIs were confirmed through two rounds of the Delphi technique.ResultsUsing literature review 11 structural, 13 performance, and four managerial indicators (A total of 28 indicators) were identified. Also, four structural, four performance, and three managerial indicators (A total of 11indicators) were extracted from interviews with experts. Two indicators were excluded after two rounds of Delphi’s technics. Finally, 14 structural, 16 performance and, seven managerial indicators (A total of 37indicators) were finalized.ConclusionDue to the importance and high proportion of RTIs compared to other types of injuries, this study set out to design and evaluate the QMIs of PEC delivered for RTIs. The findings of this research contribute to measuring and planning aimed at improving the performance of PEC.

【 授权许可】

CC BY