Nurses' workload and its relation with physiological stress reactions

Revista Latino-Americana de Enfermagem

Rita De Cássia De Marchi Barcellos Dalri¹  Luiz Almeida Da Silva¹  Aida Maria Oliveira Cruz Mendes¹  Maria Lúcia Do Carmo Cruz Robazzi¹ 

关键词: Nursing;    Work;    Occupational Health Nursing;    Occupational Diseases;    Nursing Service;    Hospital;    Enfermagem;    Trabalho;    Enfermagem do Trabalho;    Doenças Profissionais;    Serviço Hospitalar de Enfermagem;    Enfermería;    Trabajo;    Enfermería del Trabajo;    Enfermedades Profesionales;    Servicios de Enfermería em Hospital;   

DOI  :  10.1590/0104-1169.3292.2503

来源: SciELO

【 摘 要 】

OBJECTIVE: to analyze the relation between the workload and the physiological stress reactions among nurses working at a hospital service.METHODS: cross-sectional, correlational, quantitative study, involving 95 nurses, in 2011 and 2012. Spearman's bivariate Correlation Test was used.RESULTS: most subjects are female, between 23 and 61 years old and working between 21 and 78 hours per week. The most frequent physiological reactions were back pain, fatigue/exhaustion, stiff neck and stomach acidity, with 46.3% of the subjects presenting low and 42.1% moderate physiological stress responses. No correlation was found between the workload and the physiological stress responses.CONCLUSION: although most of the nurses work more than 36 hours/week, physiologically, they do not present high reaction levels in response to stress. These workers deal with conflicts in the vertical and horizontal relations between professionals, family members and patients. In that sense, taking care of professionals who offer health services can be a fundamental strategy, as good user care mainly depends on healthy teams.

【 授权许可】

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