Validation of the process criteria for assessment of a hospital nursing service

Revista Latino-Americana de Enfermagem

Liliane Bauer Feldman¹  Isabel Cristina Kowal Olm Cunha¹  Maria D'innocenzo¹ 

关键词: Nursing Evaluation Research;    Quality Assurance;    Health Care;    Outcome and Process Assessment (Health Care);    Evaluation Studies;    Accreditation;    Safety Management;    Pesquisa em Avaliação de Enfermagem;    Garantia da Qualidade dos Cuidados de Saúde;    Avaliação de Processos e Resultados (Cuidados de Saúde);    Estudos de Avaliação;    Acreditação;    Gerenciamento de Segurança;    Investigación en Evaluación de Enfermería;    Garantía de la Calidad de Atención de Salud;    Evaluación de Proceso y Resultados (Atención de Salud);    Estudios de Evaluación;    Acreditación;    Administración de la Seguridad;   

DOI  :  10.1590/S0104-11692013000400003

来源: SciELO

【 摘 要 】

OBJECTIVE:to validate an instrument containing process criteria for assessment of a hospital nursing service based on the National Accreditation Organization program.METHOD:a descriptive, quantitative methodological study performed in stages. An instrument constructed with 69 process criteria was assessed by 49 nurses from accredited hospitals in 2009, according to a Likert scale, and validated by 16 judges through Delphi rounds in 2010.RESULT:the original instrument assessed by nurses with 69 process criteria was judged by the degree of importance, and changed to 39 criteria. In the first Delphi round, the 39 criteria reached consensus among the 19 judges, with a medium reliability by Cronbach's alpha. In the second round, 40 converging criteria were validated by 16 judges, with high reliability. The criteria addressed management, costs, teaching, education, indicators, protocols, human resources, communication, among others.CONCLUSION:the 40 process criteria formed a validated instrument to assess the hospital nursing service which, when measured, can better direct interventions by nurses in reaching and strengthening outcomes.

【 授权许可】

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