Analysis of the Organizational Aspects of a Clinical Emergency Department: A Study in a General Hospital in Ribeirao Preto, SP, Brazil

Revista Latino-Americana de Enfermagem

Mônica Franco Coelho¹  Lucieli Dias Pedreschi Chaves²  Maria Luiza Anselmi²  Miyeko Hayashida²  Claudia Benedita Dos Santos² 

[1] ,Hospital da Unimed de São Carlos SP ,Brazil

关键词: Nursing;    Emergency Medical Services;    Organization and Administration;    Enfermagem;    Serviços Médicos de Emergência;    Organização e Administração;    Enfermería;    Servicios Médicos de Urgencia;    Organización y Administración;   

DOI  :  10.1590/S0104-11692010000400016

来源: SciELO

【 摘 要 】

Demand for the Emergency Department (ED) has increased, making the organization of work difficult. This quantitative, descriptive and documental study identifies and analyzes the characteristics of clinical care in the ED of a General Hospital in Ribeirão Preto, SP, in 2007, according to organizational variables. The study population included all clinical care consultations registered in the Hospital Management Information System. Data were analyzed through descriptive statistics and discussed considering the theoretical framework of the Single Health System (SUS). A total of 5,285 consultations were registered in the period, which were more frequent in patients from the city itself, in January (10%), on Mondays (16%), from 12pm to 12am (67.1%). The main reason for discharge from the unit was hospitalization (63.8%) and the predominant length of stay in the unit was less than six hours (39.8%). The results support the management of human resources, materials and equipment, indicating the desirability of reorganizing emergency care in the hospital.

【 授权许可】

CC BY   
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