Adverse events in health and nursing care: patient safety from the standpoint of the professional's experience

Texto & Contexto - Enfermagem

Augusto Ferreira Umpiérrez¹  Zoraida Fort Fort¹  Virginia Chiminelli Tomás¹ 

关键词: Patient safety;    Nursing care;    Nursing staff;    Quality of health care;    Segurança do paciente;    Cuidados de enfermagem;    Recursos humanos de enfermagem;    Qualidade da assistência à saúde;    Seguridad del paciente;    Cuidados de enfermería;    Personal de enfermería;    Calidad de la atención de salud;   

DOI  :  10.1590/0104-07072015000122014

来源: SciELO

【 摘 要 】

The aim of the present study was to acknowledge the significant aspects brought about by nurses regarding their experience of being responsible for the occurrence of health adverse events. This exploratory qualitative study employed a hermeneutic dialectic approach. The sample comprised 10 nurses who had been responsible for the occurrence of an adverse event at least once and four nursing supervisors with oversight responsibility for patients at the time the adverse events occurred. Analysis of the collected data allowed for the construction of analysis categories. Relevant issues regarding the need to empower human resources and strengthen recruitment systems were identified, with emphasis to the lack of personnel, workload, teamwork, and continuing education. Results allow for the visualization of an opportunity to put interventions into practice, aiming at contributing to a safer care system.

【 授权许可】

CC BY   
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