Group decision making applied to preventive maintenance systems

Pesquisa Operacional

José Luis Zanazzi²  Luiz Flávio Autran Monteiro Gomes¹  Magdalena Dimitroff¹ 

[1] ,Universidad Nacional de Córdoba LIMI-FCEFyN Córdoba,Argentina

关键词: Preventive Maintenance Systems;    Group Decision Making;    DRV Processes;   

DOI  :  10.1590/S0101-74382014005000003

来源: SciELO

【 摘 要 】

This paper describes an application in group decision making, aimed at developing a procedure to help define priorities in preventive maintenance activities. The method applied is called DRV Processes (Decision with Reduction of Variability) and it combines both statistical techniques and multicriteria decision aid procedures. Among its advantages, we may highlight the possibility of reducing the noise affecting information in group decision making and of reaching a consensual decision. This approach generally improves the level of shared knowledge and helps to avoid conflict within the group. The application was carried out in a major pharmaceutical production plant. The experience showed an eighty per cent reduction in the original amount of process noise. Moreover, the paper describes evidence of improvement in interpersonal relationships.

【 授权许可】

CC BY   
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