Evaluating the intervening factors in patient safety: focusing on hospital nursing staff

Revista da Escola de Enfermagem da USP

Roberta Meneses Oliveira¹  Ilse Maria Tigre De Arruda Leitao¹  Leticia Lima Aguiar¹  Adriana Catarina De Souza Oliveira¹  Dionisia Mateus Gazos¹  Lucilane Maria Sales Da Silva¹  Ariane Alves Barros¹  Renata Lopes Sampaio¹ 

关键词: Patient Safety;    Nursing Team;    Nursing Staff;    Hospital;    Quality of Health Care;    Segurança do Paciente;    Equipe de Enfermagem;    Recursos Humanos de Enfermagem no Hospital;    Qualidade da Assistência à Saúde;    Seguridad del Paciente;    Grupo de Enfermería;    Personal de Enfermería en Hospital;    Calidad de la Atención de Salud;   

DOI  :  10.1590/S0080-623420150000100014

来源: SciELO

【 摘 要 】

OBJECTIVE To evaluate intervening factors in patient safety, focusing on hospital nursing staff. METHOD The study is descriptive, with qualitative approach, excerpt from a larger study with analytical nature. It was undertaken in a public hospital in Fortaleza, CE, Brazil, between January and June 2013, with semi-structured interviews to 70 nurses, using Thematic Content Analysis. RESULTS The principal intervening factors in patient safety related to hospital nursing staff were staff dimensioning and workload, professional qualification and training, team work, being contracted to the institution, turnover and lack of job security, and bad practice/disruptive behaviors. These aspects severely interfere with the establishment of a safety culture in the hospital analyzed. CONCLUSION It is necessary for managers to invest in nursing staff, so that these workers may be valued as fundamental in the promotion of patient safety, making it possible to develop competences for taking decisions with focus on the improvement of quality care.

【 授权许可】

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