Primary Care Sensitive Hospitalization: users detect flaws on the access to services

Revista da Escola de Enfermagem da USP

Tania Cristina Morais Santa Barbara Rehem¹  Suely Itsuko Ciosak¹  Emiko Yoshikawa Egry¹ 

关键词: primary health care;    health evaluation;    access to health services;    Atención Primaria de Salud;    Evaluación en Salud;    Accesibilidad a los Servicios de Salud;    Atenção Primária à Saúde;    Avaliação em Saúde;    Acesso aos Serviços de Saúde;   

DOI  :  10.1590/S0080-623420140000800011

来源: SciELO

【 摘 要 】

The aim of this study is to analyze and understand the reasons for the occurrence of sensitive hospitalizations in accordance with users. Qualitative study conducted with users who were admitted to Pedreira General Hospital, in São Paulo. The data was collected through semi structured interviews and thereafter, transcribed and processed in the electronic program Alceste. When analyzing the content, the access was seized fundamentally as an empirical category, bringing up problems that later deserved, from the Brazilian Ministry of Health, a specific Program to improve the quality and access to primary care. The hierarchical and pyramidal organization shape from the health system in the city of São Paulo can be one of the important aspects for the access matter and established as an important restricting factor in the primary care role in reducing or even preventing the occurrence of these hospitalizations.

【 授权许可】

CC BY   
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