Integration of Standardized Management Systems: A Dilemma?

Systems

Manuel Ferreira Rebelo²  Gilberto Santos³  Rui Silva²  Graham Winch¹ 

[1] Lusíada University, CLEGI, Vila Nova de Famalicão 4760-108, Portugal;;Lusíada University, CLEGI, Vila Nova de Famalicão 4760-108, Portugal; E-Mails:;College of Technology, Polytechnic Institute Cávado Ave, Campus do IPCA, Barcelos 4750-810, Portugal

关键词: integrated management system (IMS);    management systems standard (MSS);    added value;   

DOI  :  10.3390/systems3020045

来源: mdpi

【 摘 要 】

The growing proliferation of management systems standards (MSSs), and their individualized implementation, is a real problem faced by organizations. On the other hand, MSSs are aimed at improving efficiency and effectiveness of organizational responses in order to satisfy the requirements, needs and expectations of the stakeholders. Each organization has its own identity and this is an issue that cannot be neglected; hence, two possible approaches can be attended. First, continue with the implementation of individualized management systems (MSs); or, integrate the several MSSs versus related MSs into an integrated management system (IMS). Therefore, in this context, organizations are faced with a dilemma, as a result of the increasing proliferation and diversity of MSSs. This paper takes into account the knowledge gained through a case study conducted in the context of a Portuguese company and unveils some of the advantages and disadvantages of integration. A methodology is also proposed and presented to support organizations in developing and structuring the integration process of their individualized MSs, and consequently minimize problems that are generators of inefficiencies, value destruction and loss of competitiveness. The obtained results provide relevant information that can support Top Management decision in solving that dilemma and consequently promote a successful integration, including a better control of business risks associated to MSSs requirements and enhancing sustainable performance, considering the context in which organizations operate.

【 授权许可】

CC BY   
© 2015 by the authors; licensee MDPI, Basel, Switzerland.