lranian journal of Clinical Infectious Diseases | |
Assessment of Healthcare Providers’ Performance Considering Three Healthcare Quality Indicators: A Review Article | |
Hassan Almaspoor Khangah1  Ali Jannati1  Ali Imani1  | |
[1] Department of Health Services Management, Iranian Center of Excellence in Health Management, School of Health Management and Medical Informatics, Tabriz University of Medical Science, Tabriz, IR Iran | |
关键词: Healthcare Providers; Healthcare Quality; Indicators; Review; | |
DOI : 10.17795/semj37522 | |
学科分类:基础医学 | |
来源: Shiraz University of Medical Sciences | |
【 摘 要 】
Context:Inmanyhealthcaresystems,thequalityofthehealthcaredeliveredismonitoredusinganumberof“indicators.â€Inthepresentreview,weinvestigatestudiesthataddressissueswiththecaredeliveredbyhealthcareproviders.Todothis,weemployindicatorsofthequalityofthosehealthcareservices.EvidenceAcquisition:Thestudiesforthereviewwereidentifiedbysearchinganumberofelectronicdatabases,includingCochraneLibrary,PubMed,Scopus,Ovid(Medline),theSocialSciencesCitationIndex,SID(ScientificInformationDatabase,orPersiandatabase),andIranMedex(Persiandatabase).Of8,850studiespublishedbetweenJanuary1971andMay2015,53metthestudycriteriaandwerereviewed.Inthisstudy,thefollowingkeywordsweresearched,bothaloneandincombination:health,healthcare,healthcare,provider*,effectiveness,quality,clinicaloutcome,patientsatisfaction,andqualityoflife.Wealsoconsideredhealthcarequalityindicatorssuchas“clinicaloutcome,â€â€œpatientsatisfaction,â€and“qualityoflifeâ€forourassessmentofthequalityofhealthcareproviders.Results:Ofthe53papersselected,18assessedthequalityofcareprovidedforcardiovasculardisorders,12studiedcancerconditions,eightdealtwithmetabolicdisordersanddiabetes,sixfocusedonacuteinfection,threeassessedorthopedicsandtraumaconditions,twostudiedpediatricconditions,twoassessedobstetricsandgynecologyconditions,onedealtwithasthmaandallergicdiseaseconditions,andoneassessedgeriatricconditions.Inourassessmentofimprovementsinhealthcareproviders’performancebasedonhealthcarequalityindicators,improvementsinclinicaloutcomesrangedfrom26.6%forcancerconditionsto98.8%forpediatricandgynecologicalconditions.Anacceptablelevelofpatientsatisfactionwasachievedintherangeof30.2%forcancerconditionsto96.0%forpediatricconditions,whileimprovementstoqualityofliferangedfrom12.5%forcancerconditionsto88.7%foracuteinfection.Conclusions:Takingaccountofthreeindicatorsforassessingthequalityofhealthcareproviders(clinicaloutcome,patientsatisfaction,andqualityoflife),thehighestimprovementlevelsamongproviderswereobservedforpediatricandgynecologicalconditions,andthelowestimprovementlevelswerefoundforcancerconditions.
【 授权许可】
Unknown
【 预 览 】
Files | Size | Format | View |
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RO201912090832143ZK.pdf | 190KB | download |