Computer Professionals and Their Perceived Workload

Australasian Journal of Information Systems

Patrick Chang Boon Lee¹ 

[1] Patrick Chang Boon Lee

关键词: Workload;    job satisfaction;    work exhaustion;    turnover intention;   

DOI  :  10.3127/ajis.v17i1.629

学科分类：计算机科学（综合）

来源: University of Canberra * Faculty of Information Sciences and Engineering

【 摘 要 】

This research, conducted in the context of computer professionals, examined the effects of workload on three work outcomes – namely, work exhaustion, job satisfaction, and turnover intention. Data collected from a questionnaire survey were used to test the relationships proposed in this research. The results showed that (a) workload was positively related to work exhaustion, job satisfaction and turnover intention; (b) work exhaustion was positively related to turnover intention and negatively related to job satisfaction, and (c) job satisfaction was negatively related to turnover intention. The contribution of this research is that it shows how workload affects turnover intention, depending on the mediating effects of work exhaustion and job satisfaction. The paper discussed the implications of results for research and practice.

【 授权许可】

Unknown