Australasian Journal of Information Systems | |
Software appropriation over time: from adoption to stabilization and beyond | |
Antonette Mendoza2  Jennie Carroll1  Linda Stern2  | |
[1] University of RMIT;University of Melbourne | |
关键词: technology appropriation; adoption; adaptation; stabilization; training; | |
DOI : 10.3127/ajis.v16i2.507 | |
学科分类:计算机科学(综合) | |
来源: University of Canberra * Faculty of Information Sciences and Engineering | |
【 摘 要 】
Technologies are introduced into an organization with the aim of improving productivity. However, persistent use of an information system is required to enhance productivity and user satisfaction. In this paper, we examine the process of technology appropriation and the factors that encourage and discourage use of an information system over time. In a longitudinal field study in an educational setting, we identify changing expectations and influences that encourage persistent use of a technology above and beyond adoption. Our work indicates that stabilization of a technology may only be a temporary plateau. Further appropriation may occur beyond initial stabilization as expectations and influences encourage persistent use of a technology. We have found that the driving forces in encouraging productive use of a technology are the ability for users to experience the technology as useful and to have easy access to ongoing training.
【 授权许可】
Unknown
【 预 览 】
Files | Size | Format | View |
---|---|---|---|
RO201912020430997ZK.pdf | 511KB | download |