Power Relationships that Lead to the Development of Feral Systems

Australasian Journal of Information Systems

Luke Houghton¹  Kevin Burgess¹  D.V Kerr¹ 

[1] D.V Kerr

关键词: Enterprise Planning Systems;    Power;    Feral Systems;   

DOI  :  10.3127/ajis.v14i2.473

学科分类：计算机科学（综合）

来源: University of Canberra * Faculty of Information Sciences and Engineering

【 摘 要 】

This research identifies factors affecting the operation of a supply chain in a large, asset rich transport utility, and how a recent Enterprise Resource Planning System (ERP) implementation was perceived with respect to its usability for the task. A lack of trust in the ERP, ineffective training methods and complexity in extracting the data from the ERP were identified as a problem which lead to the development of “Feral Systems” (systems outside the accepted ERP or corporation condoned information systems – sometimes called skunkworks). This research uses an interpretative case study approach to gain insights into the human sense-making within the study organisation. The research argues that power relationships between operational managers and financial managers and processual power relationships between operational managers led to the development of these systems.

【 授权许可】

Unknown