Teaching Note�?�Fitting a Theoretical Model to a Real Queue

INFORMS Transactions on Education

Don McNickle¹ 

关键词: teaching queueing;    data analysis;    teaching statistics;    formative assessment;   

DOI  :  10.1287/ited.1110.0064

学科分类：社会科学、人文和艺术（综合）

来源: INFORMS

【 摘 要 】

A carefully structured practical queue-modelling assignment improves the understanding of queueing theory and teaches modelling and data-analysis skills. The assignment also demonstrates that it may be better to use models to estimate operating characteristics such as mean waiting times, even in circumstances where the system in question and the characteristics can be directly observed.

【 授权许可】

Unknown