Integrating Social Knowledge and Collaboration Tools into Dispersed Product Development

International Journal of Advanced Corporate Learning (iJAC)

Clive Simmonds²  Nick Martin²  Richard David Evans¹  James Xiaoyu Gao¹ 

[1] University of GreenwichUniversity of GreenwichUniversity of Greenwich;BAE SystemsBAE SystemsBAE Systems

关键词: Aerospace and Defence Manufacturing;    Employee Collaboration;    Engineering Education;    Knowledge Management;    Product Development;    Web 2.0;   

DOI  :  

学科分类：社会科学、人文和艺术（综合）

来源: International Association of Online Engineering

【 摘 要 】

Employee collaboration and knowledge sharing is vital for manufacturing organisations wishing to be successful in an ever-changing global market place; Product Development (PD) teams, in particular, rely heavily on these activities to generate innovative designs and enhancements to existing product ranges. To this end, the purpose of this paper is to present the results of a validation study carried out during an Engineering Education Scheme project to confirm the benefits of using bespoke Web 2.0-based groupware to improve employee collaboration and knowledge sharing between dispersed PD teams. The results of a cross-sectional survey concluded that employees would welcome greater usage of social computing technologies. The study confirmed that groupware offers the potential to deliver a more effective collaborative and knowledge sharing environment with additional communication channels on offer. Furthermore, a series of recommended guidelines are presented to show how PD teams, operating in globally-dispersed organisations, may use Web 2.0 tools to improve employee collaboration and knowledge sharing.

【 授权许可】

Unknown