Verbal and non-verbal behaviour and patient perception of communication in primary care: an observational study

British Journal of General Practice

Annemieke Bikker¹  Stewart Mercer¹  Paul Little¹  Joanne Kelly¹  Shkelzen Gashi¹  Peter White¹  Hazel Everitt¹ 

[1] Primary Care Group, Primary Care and Population Sciences Unit, Faculty of Medicine, University of Southampton, Southampton.

关键词: communication;    consultation;    general practice;    non-verbal communication;   

DOI  :  10.3399/bjgp15X685249

学科分类：卫生学

来源: Royal College of General Practitioners

【 摘 要 】

Few studies have assessed the importance of a broad range of verbal and non-verbal consultation behaviours.

【 授权许可】

Unknown