Effectiveness of empathy in general practice: a systematic review

British Journal of General Practice

Jozien Bensing¹  Antoine Lagro-Janssen¹  Frans Derksen¹ 

[1] Radboud University Nijmegen Medical Center, The Netherlands

关键词: empathy;    general practice;    general practitioner;   

DOI  :  10.3399/bjgp13X660814

学科分类：卫生学

来源: Royal College of General Practitioners

【 摘 要 】

Empathy as a characteristic of patient–physician communication in both general practice and clinical care is considered to be the backbone of the patient–physician relationship. Although the value of empathy is seldom debated, its effectiveness is little discussed in general practice. This literature review explores the effectiveness of empathy in general practice. Effects that are discussed are: patient satisfaction and adherence, feelings of anxiety and stress, patient enablement, diagnostics related to information exchange, and clinical outcomes.

【 授权许可】

Unknown