Modelagem da cadeia de valor do centro de desenvolvimento de sistemas do exército brasileiro

Producao Online

Jonathan Ribeiro Paulino¹ 

[1] Centro Interdisciplinar de Estudos em Transportes (CEFTRU), Universidade de Brasília (UnB), Brasília, DF

关键词: Knowledge Management;    Value Chain;    Military Organization;    Business Processes;    Modelling;   

DOI  :  10.14488/1676-1901.v18i1.2727

学科分类：社会科学、人文和艺术（综合）

来源: Associacao Brasileira de Engenharia de Producao (A B E P R O)

【 摘 要 】

Knowledge management is based on the understanding of the relevant processes to the organizations. It is essential that the business processes are aligned with the organizational strategy and that the delivery of value by the activities that generate products and services is known. The value chain identifies these activities and organizes them according to their focus on value adding, management and support. The modeling of the value chain as a process of capture and organization of knowledge must be studied. This study proposes a value chain model for the Systems Development Center (CDS) of the Brazilian Army using a modeling methodology based on the discovery and analysis of the organization's processes. This proposal aims to provide input for the organization to coordinate and improve the use of its resources, ensuring an effective knowledge management through the understanding of its processes and the value adding flow that the model presents.

【 授权许可】

CC BY