Knowledge Management, Knowledge Creation, and Open Innovation in Icelandic SMEs

SAGE Open

ElsaGrimsdottir¹ 

关键词: knowledge;    knowledge creation;    open innovation;    SMEs;    case studies;    Icel;   

DOI  :  10.1177/2158244018807320

学科分类：社会科学、人文和艺术（综合）

来源: Sage Journals

【 摘 要 】

The aim of this article is to present findings on knowledge management (KM) and knowledge creation, as well as open innovation in small and medium-sized enterprises (SMEs) in Iceland. Two SME company case studies are presented in the form of a case study involving semistructured interviews with managers and selected employees and in-field observation. Company Alpha is a software company, whereas Company Beta is a family company which produces drinks and snacks. Knowledge creation and innovation is a learning process in both companies. The two companies show very different open-innovation models in practice. The findings regarding the two companies are in accordance with the arguments of Chiaroni et al., where they state that high-tech companies tend to prefer inside-out strategies of open innovation, whereas low-tech companies prefer outside-in strategies. Company Alpha relates to customers late in the process, whereas Company Beta relies on knowledge from customers and suppliers and for new knowledge early on in the process.

【 授权许可】

CC BY