Investigating the Impact of System Quality on Service-Oriented Business Intelligence Architecture

SAGE Open

Lee-KwunChan¹ 

关键词: Business Intelligence;    service-oriented architecture;    system quality factors;    information system success model;    structural equation modelling;   

DOI  :  10.1177/2158244018805527

学科分类：社会科学、人文和艺术（综合）

来源: Sage Journals

【 摘 要 】

Despite the recognized value that Business Intelligence (BI) systems bring to organizations, our understanding of the system quality and its impact on service-oriented architecture is limited. This study seeks to examine the impact of system quality on service-oriented BI architecture. Following the theory in the Information System success model, this study assesses the factors that can create impact to the individual and the organization. A total of 60 sample data were collected and analyzed using the partial least squares method. Majority of the respondents are the IT practitioners who hold managerial positions in their respective companies. The results suggest there are two sets of system quality factors. This study contributes to the literature of BI architecture. The managerial findings will be useful for BI stakeholders in the planning, reviewing, and implementing of SOA-based BI architecture.

【 授权许可】

CC BY