Characterising patient complaints in out-of-hours general practice: a retrospective cohort study in Ireland

The British journal of general practice: the journal of the Royal College of General Practitioners

Tom Fahey¹  Sinead Cronin¹  Emma Wallace¹  Norah Murphy¹  Sudeh Cheraghi-Sohi²  Kate MacSweeney³  Mel Bates³ 

[1] Health Research Board Centre for Primary Care Research, Royal College of Surgeons in Ireland, Dublin, Ireland.;National Institute for Health Research, Greater Manchester Patient Safety Translational Research Centre, University of Manchester, Manchester, UK.;Northdoc Medical Services Ltd, Dublin, Ireland.

关键词: cohort-studies;    general-practice;    out-hours-medical-care;    patient-complaints;    retrospective-studies;   

DOI  :  10.3399/bjgp18X699965

学科分类：卫生学

来源: Royal College of General Practitioners

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