GPs’ and practice staff’s views of a telephone first approach to demand management: a qualitative study in primary care

The British journal of general practice: the journal of the Royal College of General Practitioners

Martin Roland¹  Jennifer Newbould²  Josephine Exley²  Jennie Corbett²  Sarah Ball²  Emma Pitchforth³ 

[1] Cambridge Centre for Health Services Research, Institute of Public Health, University of Cambridge, Cambridge.;Cambridge Centre for Health Services Research, RAND Europe, Cambridge.;Primary Care Group, University of Exeter Medical School, Exeter.

关键词: consultation;    general-practice;    gps-primary-care;   

DOI  :  10.3399/bjgp19X702401

学科分类：卫生学

来源: Royal College of General Practitioners

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