Headache service quality: the role of specialized headache centres within structured headache services, and suggested standards and criteria as centres of excellence

The Journal of Headache and Pain

  ^{1    2    3    4    5    6    7    8    9    1,10} 

[1] 0000 0001 0163 5700, grid.414429.e, Hospital da Luz Headache Center, Lisbon, Portugal;0000 0001 0674 042X, grid.5254.6, Danish Headache Centre, Department of Neurology, University of Copenhagen, Rigshospitalet-Glostrup Hospital, Glostrup, Denmark;0000 0001 0943 7661, grid.10939.32, Headache Clinic, Neurology Clinic, Tartu University Clinics, Tartu, Estonia;0000 0001 1516 2393, grid.5947.f, Department of Neuromedicine and Movement Science, Norwegian University of Science and Technology, Edvard Griegs Gate, Trondheim, Norway;0000 0001 1516 2393, grid.5947.f, Department of Neuromedicine and Movement Science, Norwegian University of Science and Technology, Edvard Griegs Gate, Trondheim, Norway;0000 0001 2113 8111, grid.7445.2, Division of Brain Sciences, Imperial College London, London, UK;0000 0001 2155 0800, grid.5216.0, Neurology Department A, Aeginition Hospital, National & Kapodistrian University of Athens, Athens, Greece;0000 0004 0626 3303, grid.410566.0, Department of Neurology, Ghent University Hospital, Ghent, Belgium;Evangelical Hospital Unna, Unna, Germany;0000 0001 2187 5445, grid.5718.b, Department of Neurology, University of Duisburg-Essen, Essen, Germany;EVEX Medical Corporation, Tbilisi, Georgia;0000 0001 2288 8774, grid.448878.f, IM Sechenov First Moscow State Medical University (Sechenov University), Moscow, Russian Federation;Headache Medical Centre, Ordensklinikum Linz Barmherzige Schwestern, Linz, Austria;Kiel Headache Centre, Kiel Neurological Pain and Headache Centre, Kiel, Germany;

关键词: Headache;    Health care;    Health service organization;    Structured headache services;    Specialized headache centres;    Service quality;    Standards;    European Headache Federation;    Global Campaign against Headache;   

DOI  :  10.1186/s10194-019-0970-7

来源: publisher

【 摘 要 】

In joint initiatives, the European Headache Federation and Lifting The Burden have described a model of structured headache services (with their basis in primary care), defined service quality in this context, and developed practical methods for its evaluation.Here, in a continuation of the service quality evaluation programme, we set out ten suggested role- and performance-defining standards for specialized headache centres operating as an integral component of these services. Verifiable criteria for evaluation accompany each standard. The purposes are five-fold: (i) to inspire and promote, or stimulate the establishment of, specialized headache centres as centres of excellence; (ii) to define the role of such centres within optimally structured and organized national headache services; (iii) to set out criteria by which such centres may be recognized as exemplary in their fulfilment of this role; (iv) to provide the basis for, and to initiate and motivate, collaboration and networking between such centres both nationally and internationally; (v) ultimately to improve the delivery and quality of health care for headache.

【 授权许可】

CC BY