Knotworking w bibliotekach uniwersyteckich: studium dwóch przypadków z Uniwersytetu Helsińskiego

EBIB-Electronic Bulletin for Librarians

Heli Myllys¹  Yrjö Engeström¹  Heli Kaatrakoski¹  Anne Laitinen¹  Pälvi Kaiponen¹  Juhana Rantavuori¹  Kaisa Sinikara¹  Johanna Lahikainen¹ 

[1] Uniwersytet Helsiński

关键词: kultura organizacyjna instytucji;    innowacyjność usług;    usługi biblioteczne;    system organizacji pracy;    knotworking;   

DOI  :  

学科分类：社会科学、人文和艺术（综合）

来源: Stowarzyszenie EBIB

【 摘 要 】

Librarians in academic libraries are facing major changes in their work due to, e.g., the internet, digitization, and increasing use of new channels for information retrieval by their most important clients, namely researchers. This creates challenges for librarians: both to deepen their own expertise and to develop innovative service models for their clients. In this paper we present a development project entitled ‘Knotworking in the Library’ from the Helsinki University Library. The project made use of the Change Laboratory method, which is an intensive developmental effort which facilitates improvements in the activities of organizations and changes in the organizational culture. The process started in Viikki Campus Library in 2009–2010 and continued in the City Centre Campus Library in 2010–2011. The aim was to create new kinds of partnership between libraries and research groups in the form of knotworking. By knotworking we mean a boundary-crossing, collective problem-solving way of organizing work. The knotworking model presented in this paper generated practical tools to assist selected research groups in dealing with data management related-issues.

【 授权许可】

Unknown