Preferences for Online and/or Face-to-Face Counseling among University Students in Malaysia

Frontiers in Psychology

Kah P. Wong¹ 

关键词: online counseling;    face-to-face counseling;    online therapy;    e-therapy;    mental health;   

DOI  :  10.3389/fpsyg.2018.00064

学科分类：心理学（综合）

来源: Frontiers

【 摘 要 】

Increasingly, online counseling is considered to be a cost-effective and highly accessible method of providing basic counseling and mental health services. To examine the potential of online delivery as a way of increasing overall usage of services, this study looked at students’ attitudes toward and likelihood of using both online and/or face-to-face counseling. A survey was conducted with 409 students from six universities in Malaysia participating. Approximately 35% of participants reported that they would be likely to utilize online counseling services but would be unlikely to participate in face-to-face counseling. Based on these results, it is suggested that offering online counseling, in addition to face-to-face services, could be an effective way for many university counseling centers to increase the utilization of their services and thus better serve their communities.

【 授权许可】

CC BY