Developing Emotional Design: Emotions as Cognitive Processes and their Role in the Design of Interactive Technologies

Frontiers in Psychology

Stefano Triberti¹ 

关键词: emotional design;    user centered design;    emotions;    user experience;    appraisal;    complex emotions;   

DOI  :  10.3389/fpsyg.2017.01773

学科分类：心理学（综合）

来源: Frontiers

【 摘 要 】

In the last 20 years, the debate on the role of emotions in the field of industrial design has grown exponentially. Emotional Design emerged as the effort to promote positive emotions (Norman, 2007) or pleasure in users (Jordan, 2002; Green and Jordan, 2003) by means of design properties of products and services. According to Van Gorp and Adams (2012), design based on emotions can affect overall user experience deeply, since emotions influence decision making, affect attention, memory, and generate meaning. It is possible to identify two main approaches to applied emotional design. The first is based on the modification of object's aesthetic appearance or interface, the latter focuses on promoting fluent and engaging interactions.

【 授权许可】

CC BY