Confronting Subtle Workplace Mistreatment: The Importance of Leaders as Allies

Frontiers in Psychology

Kimberly T. Schneider¹ 

关键词: workplace mistreatment;    derogatory humor;    incivility;    workplace harassment;    allies;    organizational climate;    ally training;   

DOI  :  10.3389/fpsyg.2017.01051

学科分类：心理学（综合）

来源: Frontiers

【 摘 要 】

Workplace discrimination, harassment, exclusion, and incivility incidents are often subtle in nature but can nonetheless have deleterious impacts on targets (Zurbrügg and Miner, 2016). Additionally, there are often few (if any) clearly defined social norms regarding these types of behaviors in organizations (DeSouza, 2011). Interventions targeting the subtle aspects of workplace mistreatment may not only be a fruitful avenue for reducing or eliminating the development of these types of mistreatment, but may also prevent more overt forms of negative workplace interactions (Jones et al., 2017). Because organizational leaders are sometimes bystanders to mistreatment, we propose that organizations should develop leaders into allies who are trained to intervene as well as to develop and clarify workplace norms prohibiting subtle forms of targeted workplace mistreatment. We generalize specifically from research on discrimination against LGBT employees, because they have received little legal protection until recently, as well as on best practices for providing support to these employees and propose that initiatives used recently by both unions and universities can provide insights into the effectiveness of allies in creating organizational climate change.

【 授权许可】

CC BY