Case Article—A Prescription for Budget Woes at Gracious University Hospital

INFORMS Transactions on Education

Anita R. Vila-Parrish¹  Karen Hicklin¹  Julie S. Ivy¹ 

[1] Edward P. Fitts Department of Industrial and Systems Engineering, North Carolina State University, Raleigh, North Carolina 27695

关键词: cases;    classroom games;    active learning;    teaching decision analysis;    teaching supply chain management;    physical simulation;    hospital operations;    inventory management;   

DOI  :  10.1287/ited.2016.0159ca

学科分类：社会科学、人文和艺术（综合）

来源: INFORMS

【 摘 要 】

This case study focuses on pharmacy operations from the standpoint of the chief financial officer for Gracious University Hospital. Her charge was to reduce operational expenses on top of pre-established budget cuts. Her first order of business was to handle inventory of the automated dispensing cabinets (ADCs) located on each floor of the hospital which contains a limited supply of medication supplied by the central pharmacy. In order to develop an effective inventory plan, a tiger team was developed consisting of physicians, patients, nurses, and pharmacists who developed a physical simulation competition between hospital unit floors which focused on the medication delivery process from prescription entry to medication administration. While observing the process, data would be captured and teams would attempt to derive better inventory policies for the medications kept in the ADCs. This case introduces students to healthcare operations by providing background on pharmacy medication delivery systems. The...

【 授权许可】

CC BY