Process Performance Management in Higher Education:

International Journal of Engineering Business Management

Vesna BosiljVukšić¹ 

关键词: Process Performance Management;    Higher Education;    Simulation;    Collaboration;   

DOI  :  10.5772/58680

学科分类：工程和技术（综合）

来源: Sage Journals

【 摘 要 】

Process performance management (PPM) has become one of the most important management tools in profit organizations. However, non-profit organizations also started to benefit from PPM aimed at the efficiency improvement. The goal of the paper is to investigate usefulness of embedding the simulation modelling approach for process performance management based on the case study of collaboration improvement in higher education. The case study methodology has been used in the study and the paper presents simulation modelling for PPM with the purpose of collaboration improvement at the University of Zagreb, Croatia.

【 授权许可】

CC BY